Effective Date: April 7, 2026

Health First Chiropractic & Wellness (“HFC Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, forms, phone calls, and text messaging services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

• Name
• Email address
• Mobile or telephone number
• Mailing address
• Appointment request details
• Information you provide through contact forms, intake forms, surveys, or other communications

We may also collect limited technical information automatically when you use our website, such as your IP address, browser type, device type, referring pages, and site usage data through cookies or analytics tools.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries
• Schedule, confirm, and manage appointments
• Send appointment reminders
• Send wellness-related updates and practice communications
• Provide customer support
• Improve our website, services, and communications
• Comply with legal and regulatory obligations

3. SMS Communications

If you opt in to receive text messages from HFC Wellness, you may receive SMS messages related to:

• Appointment reminders
• Appointment scheduling or rescheduling
• Follow-up communications
• Practice updates
• Limited promotional or marketing messages, if you have expressly consented

Message frequency may vary depending on your interaction with our office.
Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information below.

4. How We Share Information

We do not sell your personal information.

We may share your information only as needed with trusted service providers that help us operate our website, communications, scheduling systems, and business operations, and only for legitimate business purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.

This does not apply to service providers or subcontractors who assist us in operating our business and communications, such as platform providers, customer service tools, or messaging vendors, provided they use the information only to support our services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, and better understand how visitors use our site. You can control cookies through your browser settings.

7. Your Choices

You may:

• Opt out of marketing emails by using the unsubscribe link in the email
• Opt out of SMS messages by replying STOP
• Contact us to update or correct your information
• Contact us with questions about how your information is used

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our communications practices, please contact us:

Health First Chiropractic & Wellness

120 Eastshore Drive, Suite 120
Glen Allen, VA 23059
Email: info@hfcwellness.com
Phone: 804-270-6010